Refund policy
Return & Refund Policy
At Anatolia Harvest, we take great care to ensure that every product is fresh, safe, and of the highest quality.
Food Products
Due to the perishable nature of our food products and for health and safety reasons, we do not accept returns or exchanges on any food items once they have been delivered.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- Photos of the product and packaging
- A brief description of the issue
Once your claim has been reviewed, we will offer an appropriate solution, which may include:
- A replacement product
- A full or partial refund
- Store credit
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Order Cancellations
Orders may be cancelled before they have been processed or shipped. Once an order has been shipped, it cannot be cancelled.
Contact Us
If you have any questions regarding your order, please contact us:
Email: hello@anatoliaharvest.com
We are committed to making sure every customer has a great experience with Anatolia Harvest.