Refund policy

Return & Refund Policy

At Anatolia Harvest, we take great care to ensure that every product is fresh, safe, and of the highest quality.

Food Products

Due to the perishable nature of our food products and for health and safety reasons, we do not accept returns or exchanges on any food items once they have been delivered.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

  • Your order number
  • Photos of the product and packaging
  • A brief description of the issue

Once your claim has been reviewed, we will offer an appropriate solution, which may include:

  • A replacement product
  • A full or partial refund
  • Store credit

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Order Cancellations

Orders may be cancelled before they have been processed or shipped. Once an order has been shipped, it cannot be cancelled.

Contact Us

If you have any questions regarding your order, please contact us:

Email: hello@anatoliaharvest.com

We are committed to making sure every customer has a great experience with Anatolia Harvest.